Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

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Which of the following is a commonality between human factors and human computer interaction (HCI)?

Focus on hardware specifications
Both emphasize a user-centered approach to design
Prioritize system security over user experience
Concentrate solely on technical performance

The correct answer is: Both emphasize a user-centered approach to design

Both human factors and human-computer interaction (HCI) emphasize a user-centered approach to design, which is fundamental for ensuring that systems, products, and interfaces are effective and accessible for users. This approach prioritizes understanding user needs, capabilities, and limitations in order to create designs that enhance usability and overall user satisfaction. In the context of human factors, the focus is on optimizing the interaction between people and the systems they use by considering psychological and ergonomic principles. In HCI, the emphasis is on how users interact with computers and technology, aiming for seamless interactions that match user expectations and workflows. This commonality underscores the importance of placing the user at the core of the design process, ensuring that both fields seek to enhance the user experience and functionality through thoughtful design principles.