Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

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Enhance your career by preparing for the CHTS Process Workflow and Information Management Redesign exam. Use flashcards and multiple-choice questions to get exam-ready with detailed explanations and hints.

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

Which of the following factors has been shown to adversely affect performance?

Declining morale
Increased workload
Lack of communication
Reduced staffing levels

The correct answer is: Increased workload

Increased workload can adversely affect performance due to several reasons. When employees are faced with a heavier workload, it can lead to stress, burnout, and decreased job satisfaction. Individuals might struggle to manage their time effectively when demands exceed their capacity, leading to lower efficiency, increased errors, and a decline in the quality of work produced. Prolonged periods of heightened workload can also negatively impact mental and physical health, further diminishing performance levels. Organizations should strive to balance workload effectively, as maintaining a manageable workload is essential for sustaining high performance and employee well-being.