Certified Healthcare Technology Specialist (CHTS) Process Workflow & Information Management Redesign Practice Exam

How can organizations ensure effective technological change?

1. By ignoring employee concerns

2. By imposing changes without training

3. By collaborating to solve problems

4. By limiting communication about changes

The correct answer is: By collaborating to solve problems

Organizations can ensure effective technological change by collaborating to solve problems. This approach fosters a culture of teamwork and open communication, which is essential for addressing the challenges that often accompany the implementation of new technologies. When organizations involve employees in discussions about technological changes, it not only enhances their buy-in but also leverages their insights and experiences to identify potential issues before they arise. Collaboration encourages stakeholders from various levels of the organization to share their perspectives, enabling a comprehensive understanding of the impact of changes on different departments. Moreover, it helps to build trust and reduce resistance to change, as employees feel that their voices are heard and their concerns are taken into consideration. By creating a collaborative environment, organizations can develop targeted training and support initiatives that address specific needs, leading to smoother transitions and improved user adoption of new technologies. The other options, such as ignoring employee concerns, imposing changes without training, and limiting communication, would likely lead to confusion, frustration, and resistance, undermining the very goals of implementing technological advancements.